FAQs

Returns and Refund Policy
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Returns
Our policy lasts 7 Business days. If 7 business days have gone by since your purchase, unfortunately we can’t offer you an exchange or store credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds are in the form of a store credit only.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be recorded on your store account information.
Sale items (if applicable)
Unfortunately all sale items are FINAL.
Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at memphisjaxco@gmail.com and send your item to: 223 E Pleasant St Brazoria Texas US 77422.
Shipping
To return your product, you should mail your product to: 223 E Pleasant St Brazoria, Texas US 77422
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.